However, if you have an emergency, please don't text this number. Call 911. Share this link and number with any friends or family who might also need access to updates. We will do our best to answer as many messages as we can, but please be patient with us as we might be able to respond to every inquiry. To get these updates and ask us questions, you can sign up on this page, or text "Hello" to 51. Have more questions? Send us a textĪmerican-Statesman editors and reporters have been providing updates via text message to those with limited power or service and answering questions from readers. Watch Video: Listen: ERCOT briefly talks preparedness before Texas winter storm How do I prepare for the next disaster?įEMA has provided a number of resources to help you build your disaster kit in the event of a winter storm, hurricane, or other disaster. An inspector will be in contact for an appointment to survey damaged property if necessary. To check on the status of your application, call 1-80.Īfter you apply, FEMA will mail you a copy of your application and a copy of Help After a Disaster: Applicant's Guide to Individuals and Households Program. Once you have applied for assistance, you'll be given an application number. More: Texas AG Ken Paxton issues civil investigative demands to ERCOT, other power companies You can also find a Disaster Recovery Center near you here.The fastest and easiest way to apply for assistance is online at.If you have insurance, you must file a claim before contacting FEMA.Take photos of your damaged items and home.More: As Austin farms face devastating loss, farmers markets and relief funds open to help them How do I apply?īefore you apply for assistance, make sure you take the following steps: The claim will help determine what federal assistance you'll receive. ![]() If you do have insurance, contact your insurance company first. If you have insurance, make sure to have the policy number, or the name of your agent the name of the company.Your Social Security number, if available.Your address at the time of the disaster, and the address where you are staying if you have been displaced.Here is the information you'll need to apply for assistance: Only damages that are not covered by insurance can qualify for FEMA disaster assistance. Yes. Anyone with home insurance affected by the storm is recommended to contact their carriers and file a claim. Can I apply for FEMA assistance if my home is insured? According to FEMA's website, a false rumor has been circulating online, which said that Texans would be eligible for $800 in food vouchers. View Gallery: Photos of life in Austin without electricity, water amid winter storm Is FEMA providing food vouchers?Īt this time, FEMA will not be providing direct food vouchers for those affected by the winter storm and power outages. More: How to help, and what to do if you need it, during Texas' historic freeze ![]() Information on additional financial assistance will be posted at once it's made available. It could also provide low-interest loans to help cover losses on uninsured property.įEMA does not provide assistance for food that has been ruined due to power outages. What assistance is available?Īccording to FEMA's website, individual assistance may include financial help with home repairs and temporary housing. That can include the transportation of equipment, evacuation and sheltering, safety equipment, supplies and commodities and medical care and transport to assist local governments. In all other counties, only emergency protective measures are available. You can view the full list of counties at. Individual federal assistance is available in 77 Texas counties, including Travis, Galveston, Harris and Tarrant counties. More: Some (but not all), Texans can apply for individual federal help after winter storm Who can apply for assistance? Here's what you need to know about who qualifies for, and how to apply for federal assistance through FEMA. Individual assistance is given directly to residents who "sustained losses due to disasters," while public assistance can be used to repair or replace public facilities or infrastructure damaged or destroyed by a disaster, according to the Federal Emergency Management Agency. President Joe Biden signed a major disaster declaration, opening up federal assistance to 77 out of 254 counties in Texas. Watch Video: Abbott: 'I'm taking responsibility for the current status of ERCOT'Ī winter storm that moved through Texas last week ravaged most of the state, leaving millions without power and more than 60 people dead.
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